Promotion bias is real - Technical Success Manager Qualtrics Employee Review

2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits 401k match Direct teams were great people Work life balance

Cons

This may only apply to the Provo office (which is a BYU bros club) but if you are a person of color and/or a woman, it seemed like you were passed up for promo a lot. Sales misses a lot yet they are the golden child of the company. Very cliquey and if you aren’t “in”, say goodbye to 5 ratings and promos.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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