Worst company I ever worked for - Customer Success Manager Qualtrics Employee Review

1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Lunch provided and nice office

Cons

Horrible management and toxic culture. Everyone is cut throat and out to get you. People will throw you under the bus in hopes of helping their own career. As a new starter, you will receive little to no help from your colleagues. There has been so much turnover in the GTM team because of these factors. Managers also don't care about the well-being of their employees and only focused on what makes them look good.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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