A great company to work for with a diverse range of products and service offerings - Customer Service Manager Motorola Solutions Employee Review

5.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

A great company to work for with good management and customer focus. Slowly in the process of transforming from a products only company, to products and managed services.

Cons

Some internal processes and systems have a long way to mature.

Explore other reviews about Motorola Solutions

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and great people. Flexibility to make your own decisions and steer the organization the way you see fit.

Cons

Constantly connected to the job, even after hours. Hard to disconnect.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I highly value the autonomy I am given to manage my own workload, and I thoroughly enjoy collaborating with several of my talented colleagues.

Cons

That independence comes at a cost. The company is incredibly disorganized and siloed. Management will force lateral moves on you without asking; I've ended up balancing four different roles with absolutely no pay increase. Requests for fair compensation compared to the peers I trained were completely ignored. Territories change constantly, but zero training is provided. You are essentially left entirely on your own to figure it out.

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