Great potential – but ruined by toxic leadership back then - Seller Key Account Manager Metro Markets Employee Review

1.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

– Great team – Strong CEO – Exciting growth (at the time)

Cons

There was certainly a lot of potential - the marketplace had a strong reputation in the industry. However, much of that potential was, in my view, undermined by problematic leadership within the commercial department at the time. While I won't name individuals, the working environment under the then-commercial director was, at times (in my opinion), toxic and emotionally draining. His unstable mood, ego-driven decisions, and a way of managing that (in my opinion) pushed many great and experienced people out of the company. From my point of view, this played a big role in why the company is no longer where it once was. Even as a top performer, I experienced unprofessional behavior. It went so far that I had to hear offensive jokes about my culture, which represents a minority. That kind of behavior was completely unacceptable, but nothing was done about it. When I left, I received a passive-aggressive message from him, clearly showing satisfaction that he had almost reclaimed my bonus of my hard work - luckily, he failed. That moment said it all: immature, disrespectful, and completely lacking professionalism.

Explore other reviews about Metro Markets

1.0
Jun 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there is not a single thing

Cons

I worked under a newly promoted team lead who was assigned to replace the former Head of Department. Instead of hiring someone with actual leadership experience, the company chose to promote another team lead—someone without any background in managing teams. She tends to follow whatever direction the newly appointed director gives her, without question or strategy, simply because she lacks the experience to lead independently. Having spent four years at Metro may give her familiarity with the company, but it does not equate to being qualified to lead a team effectively. As a result, the team dynamics have significantly deteriorated. It's clear the company prioritizes cost-cutting over competence, expecting one person to do the work of ten without adequate support or compensation. Unfortunately, this toxic environment is driven by insecurity among underqualified individuals who feel threatened by capable team members. In a healthier organization, many of them including Janna and Amruta would likely struggle to secure similar roles based on merit. Yet at Metro, they are rewarded with promotions. If you're fortunate, you'll find a way out of this dysfunctional setup and you will find smart people that inspire each other !

2
4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- Nice office, great culture - Product based company, so you don't have to shift focus on multiple projects - Good salary structure, they are willing to offer more for good quality talent.

Cons

- Less learning opportunity, steady tasks.

See reviews by: Helpful|Rating|Date|All