employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged Employer

No work life balance - ASM- Assistant Store Manager Lowe's Home Improvement Employee Review

3.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly any pros are outweighed by the cons so I honestly can’t say there is an actual benefit or “PRO”

Cons

I have literally watched marriages and families destroyed because of the ASM schedule. 60 plus hours a week, schedule changes constantly, expectation is unreasonable. You are provided very few associates because pay is horrible and retention is terrible. Constant hour cuts for part-time associates while the hours of the ASM are ridiculous. You get texts at home all hours of the day and night and on off days. I’ve been in group texts where the store manager told another ASM “ I want this task completed today, day off or not” literally taking his day off away from him with the threat of discipline. It was a cart of power tools in a cart that needed put back in the sales floor and had not been done for a day. It’s a tragedy that Lowes demand on ASMs makes them choose between family and job!

Explore other reviews about Lowe's Home Improvement

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All