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Lowe's Home Improvement

Engaged Employer

This is called the bs line bc it does not allow me to input anything!!!!!!!!!!!!! - Customer Service Associate Lowe's Home Improvement Employee Review

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are good even though you have to pay about 40 percent of them which is better than most businesses and in appliances you have the potential to make more than the managers but if they are not on the same page which is usually the case there are conflicts of interest.

Cons

Managers not knowing how to manage situations, people , and shooting before asking questions. They don't promote educated employees like they do employees that have been with them a long time. Thats part of the problem! An educated person doesn't need a long time in the field to get knowledgable about products and such while the average Joe who gets promoted with longer service is narrow minded. The bigger Lowe's becomes the more the numbers will be crunched and the benefits less or more paid for by the employee. It happens to all companies who become large! See Food Lion! The larger you become the less of something you will get!

Explore other reviews about Lowe's Home Improvement

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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