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Lowe's Home Improvement

Engaged Employer

Great culture, headed in the wrong direction - Sr UX researcher Lowe's Home Improvement Employee Review

4.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers with a lot of passion for the job and who do consistently excellent work. The culture is very positive and the vibe is laid back while the work quality remains consistently high and the output rate consistently fast. No micromanaging, you are expected to do your own work and keep on top of your own responsibilities. Low-level leads and managers are generally very reasonable, pleasant people who offer good suggestions but let the experts drive from below. Job security is relatively high especially for tech. The culture is pro-diversity, with numerous women and people of color in positions of authority.

Cons

Senior leadership makes bad decisions based on their own emotions and preferences. The bigwigs want people in the office so they're making people come to the office, even though the majority of employees are against it and there's not enough parking. "It will work itself out." The bigwigs bought a big fancy lab full of gadgets that are fancy but not very useful and expect us to figure out how to make it make money. People at the top decide actually we're focusing on xyz for this quarter or want to save money by eliminating abc and everybody at the bottom is stuck picking up the slack. The company would run better if everybody above director level just did nothing. While the culture is overall liberal-leaning, people tend to roll their eyes openly about "political correctness."

Explore other reviews about Lowe's Home Improvement

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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