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Lowe's Home Improvement

Engaged Employer

Avoid - Cashier Lowe's Home Improvement Employee Review

2.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay was somewhat decent. I was paid 14 dollars an hour. Which wasn’t that great. But could be worse

Cons

A lot of the time, I was the only cashier inside, besides lumber. Customer would often complain to me when there was a rush and i wasn’t able to check them all out fast enough. There would long lines and customers would sometimes yell and get impatient. Especially if I was checking out a large furniture order. The military discount was the worst. Because I was the only cashier, often times people had to use the self check out machines, and most people forgot/didn’t have a Lowe’s card. They couldn’t apply the military discount onto their purchase and so sometimes I had to start over and ring up again my own machine. Which caused the line, to become longer and people grew impatient. The Lowe’s credit card was absolutely horrible. They tried to get us sell those as much as possible. It was annoying and inconvenient. Being a woman here, was often uncomfortable. I often dealt with unwanted flirting and sometimes touching, not just from customers but from the other staff as well.

Explore other reviews about Lowe's Home Improvement

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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