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Lowe's Home Improvement

Engaged Employer

Great company with good pay and bonus structure - just watch out for rogue, abusive district managers!! - Store Manager Lowe's Home Improvement Employee Review

3.0
Aug 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus structure, but if you get put in a no-bonus store you may be screwed for a year (until you can turn the store around). There are a lot of great people working at Lowe's. Some store management teams are incredibly strong. The good teams are aggressive, sales-oriented, customer focused, and want to win.

Cons

There are huge variances in the ways HR policies are administered from store to store, and from district to district. It doesn't matter how good you are, if you get on the wrong persons black list they will "find a reason to get rid of you". I have seen it too many times in my store and especially in my district. It all depends on the management team at your store on who your district manager is. There is a wide range in district managers. Some of them are among the very best leaders that I have ever worked for, On the other hand, some are absolute tyrants. One of the DMs in Dallas thinks that the phrase "hold someone accountable" means to scream obscenities at them on the sales floor in front of store associates (hourly AND salaried) and in front of customers. He has even gone as far as throwing items at managements team members in several stores. It is amazing that a grown man of 60 years can get away with acting like this in public. It is even more amazing that he is allowed to act this way while representing Lowe's as a district manager overseeing a district with sales well over $250M a year. There is no accountability here. If you question his behavior to other management you are told "that's just the way that he is". If you push the issue, you will find your job threatened.

Explore other reviews about Lowe's Home Improvement

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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