Very toxic - Customer Service Representative Johnson Controls Employee Review

1.0
Nov 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Before COVID the companies 401k match was great!

Cons

One of the company’s core values is Integrity, but it’s not displayed when employees are involved. Their focus is on the customers, not respecting the fact that their employees are internal customers. The majority of employees are suffering from anxiety or some other mental condition because of the toxic environment. New hires are being hired on receiving higher pay rates then tenured employees. Management is involved in a big sex scandal. Favoritism is shown to those who agree to sleep with management. Employees with disabilities are harassed by management. Employees are demeaned and sometimes bullied by management. When management is reported for bad behavior, the employee is black balled and often ends up fired.

Explore other reviews about Johnson Controls

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job that I would totally recommend anyone

Cons

Wonderful, wonderful place to work, no complaints

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Johnson Controls Response
1mo
Thank you so much for sharing your positive experience with Johnson Controls. Your input will help us in our mission to foster the best possible workplace for our teammates.
5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong global presence and job stability -JCI operates in over 150 countries, giving employees exposure to large‑scale projects and long‑term career security. Focus on innovation and sustainability -The company invests heavily in smart building technologies, energy efficiency, and green solutions, which can be exciting for employees who enjoy modern, impactful work.

Cons

Because JCI is a huge multinational company, decision-making can be slow, and navigating internal processes may feel challenging.

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