Good company to work for. - Controls Service Tech Johnson Controls Employee Review

4.0
Jan 20, 2013
Recommend
CEO approval
Business Outlook

Pros

It's good work environment with lots opportunities for growth and decent training programs. There is a very hardcore safety culture at JCI and they take safety VERY seriously so they really do put the employees health and safety 1st .

Cons

JCI is a publicly owned company and thus falls victum to it's own bean counting. This is good for employees since it makes JCI reliant on it's own workers. It's business practices make working within the company convoluted and full of silo walls. All the bean counting and mimizing of sub-department budgets leads to bare minimum budgets which complicates the daily routine with minimul support and substantial over-head. All of this creates real job security for employees who have worked there a while and learn all the hoops to jump through. Anyone making a valid effort to do their job and do it well is appreciated and given their regular 3% raise per year. So even the cons can be pros, although there are a lot of head-shaking moments of disbelief.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay for the area and great leadership

Cons

No major cons at the time

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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