employer cover photo
employer logo
employer logo

Intact Insurance UK

Part of Intact

Engaged Employer

Unmanageable workload and poor communication from leadership - Business Intelligence Analyst Intact Insurance UK Employee Review

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary hasn’t been paid late

Cons

Lack of and vague communication from senior leadership. London office is the most depressing place to work, there has been times where I’ve said “good morning” etc at the coffee machine and the majority of people ignore you. Workload is unmanageable most times and deadlines unrealistic but we keep getting the message of work faster which often leads to mistakes and then you’re made out to be incompetent. Company as a whole has gone down in almost everything those at lower levels care most about since Intact purchased RSA. For those of us staying on and not being made redundant where our original sites closed we needed to align to a new site or be made redundant however staying on also means being locked out of carrier opportunities as it’s a mandatory 3 days in the office and give my nearest site is London (80miles away) becomes a big issue so I don’t think I’ll be here much longer. You often feel like you’re being gaslighed. Anonymous Q&A has been removed from all town halls and as a result you actively see little to no Qs being asked anymore. We see company performance drop on the daily which doesn’t bode well for jobs in the future

Explore other reviews about Intact Insurance UK

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

2
See reviews by: Helpful|Rating|Date|All