Burnt Out - Merchandise Associate HomeGoods Employee Review

2.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There's always something to do here so you're never bored. Time flies every shift because you definitely get your steps in. Pretty physical as you are constantly restocking shelves or moving product to make room for more. Flexible schedule and friendly people to work with.

Cons

Always messy. No room for more products. Management tells you to just "stuff it in". Always short staffed. Too many highschoolers who don't care. Customers are rude and will make a mess as you clearly watch and expect you to clean it up without a "sorry". My store in particular was remodeled but still need new phones (only a few work at all). If you're on the floor, you're always interrupted to backup the cashiers so "flowing" rarely gets done. Nobody knows what products come in until they get unboxed from the back room. Backroom is always messy and dangerous with boxes piled high... it's like a maze walking thru with the possibility of something falling on you. I've been there about a year and my motivation and care started decreasing... time to go.

Explore other reviews about HomeGoods

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job, great management, liked my coworkers, worked with my school schedule

Cons

Low pay. Hard for employee who want more hours

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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