Take better care of your employees - Merchandise Associate HomeGoods Employee Review

2.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Love the customers and the merchandise! With this work, busy is the word! You always are involved in all the different roles from customer service, to back room processing, merchandising and stocking displays. You do it all for a very little pay. I clean the bathrooms and sweep the floors because we don't have a custodial person or cleaning company in our store. In a 5hour part time shift. I walk more than 6 miles sometimes it can be as high as 9 miles in 5 hrs. The store is understaffed with some poor employee moral. There is no back room staff. Be prepared to process the truck deliveries. Empty tanks, merchandise and run back and forth to the registers like a ping-pong ball! Oh and the shared bathrooms with the customers is the grossest! Topped off by a filthy employee lounge. Communication from management is also not very good. There is not enough follow up between managers and employees.

Cons

With this work, busy is the word! Which makes the time go by fast. You are always involved in many different roles. From customer service, to back room processing, merchandising and stocking displays, furniture moving and assembling. You do it all for a very little pay. I clean the bathrooms and sweep the floors because we don't have a custodial person or cleaning company in our store. During a 5hour part time shift. I walk more than 6 miles sometimes it can be as high as 9 miles in 5 hrs. The store is understaffed with some poor employee moral. There is no back room staff. Be prepared to process the truck deliveries. Empty tanks, merchandise and run back and forth from merchandising to the registers like a ping-pong ball! Oh and the shared bathrooms with the customers is the grossest! Topped off by a filthy employee lounge. Communication from management is also not very good. There is not enough follow up between managers and employees.

Explore other reviews about HomeGoods

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job, great management, liked my coworkers, worked with my school schedule

Cons

Low pay. Hard for employee who want more hours

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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