Leadership Fail - Anonymous employee GoTo Employee Review

2.0
May 31, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Self care day. Work life balance. Unlimited PTO. Working remotely.

Cons

Company was great to start! Then new leadership came in and everything changed and the environment changes. No empathy or compassion and major micromanaging. Everyday just became stressful because you never knew what you were going to be asked to do or expect to give another project update. No room for creativity. Just another person working towards showing KPIs. Sucks, company could be great but leadership sucked.

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GoTo Response
2y
We’re glad you enjoyed the flexibility at GoTo, and we appreciate you taking the time to share your honest thoughts. We understand everyone’s experience varies, but we’re sorry yours wasn’t more positive towards the end of your tenure. We acknowledge that sentiment and wish you only the best.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
4d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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