Pros
-The people. Honestly, they are what makes the work almost bearable. -The "perks" (I put this in quotations because they're really not that different than any other start-up company with a hip and cool work culture.) -beer cart Fridays, soon-to-be Guinness on tap, a very small gym, free snacks (fruits, protein bars, sodas, etc.)
Cons
The pay isn't that great and the work is SUPER monotonus and draining. Seriously, if you think working as a Customer Service rep (entry-level) is a good idea just because the pay is somewhat appealing (at first, at least), think again. SO what they have free beer on Fridays and a gym (which, btw, is super small)? So do a lot of other companies. Don't let the coolness of the company trick you, because in my honest opinion, it just wasn't enough to keep me there. Trust me, there are other fish in the sea, people. The training for this position is also incredibly counterproductive and insanely boring. Like, to the point where you want to rip your hair out for the first two weeks. They talk at you instead of making it more fun and hands-on, which turns you off from the get-go. I mean, you're being taught how to use VERY technical software in an extremely dense fashion. It's just not fun. Also, they are very strict when it comes to having to miss a day for whatever reason you may have, at least in those first two weeks. Sometimes, things do come up, but beware, as they will drop you like a bad habit without a care in the world. -Also, the location isn't terrible, but it's also not the greatest. It's in South Boston, where the closest T-stop is South Station. And I think there are one or two buses that stop by the office, but that's it. So it might be a little out of the way for some folks.
