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      GoTo

      Engaged Employer

      GoTo reviews

      Unified Communication & Collaboration - Inside Sales GoTo Employee Review

      2.0
      Apr 27, 2019
      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid leadership from C-Level, good pay/ benefits, coffee bar, gym, people, etc.

      Cons

      <20% reps hitting their numbers, Director-level lacks leadership and transparency which trickles down to middle management, Product lines are completely segregated

      avatar
      GoTo Response
      7y
      It is disappointing to hear your feedback, as the Boston UCC sales team had the highest level of President’s Club achievers. Our Director-level leadership aims to provides clarity and transparency to this team through weekly stand-ups and other communications forums, and we are proud of the high retention rate of our sales account managers in this division. However, your experience is clearly not matching to that of others and we’d encourage you to reach out directly to the leadership team members as they have an open-door policy. They’d welcome your opinion and be happy to hear any actionable suggestions you have to improve things.

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      5.0
      Feb 19, 2026
      Copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      GoTo Response
      6d
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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