Turn back the clock - Anonymous employee GoTo Employee Review

1.0
Nov 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The location of the Sydney office

Cons

The Sydney office has been spiralling downwards since early 2017 - not just on the metrics but also culture, staff turnover and connectivity to the rest of the company. Sales and Marketing are at an all time low after almost two years of churning talent, hiring poorly, making inept internal promotion/redundancy/firing decisions. Talented and ex-President Club reps have been let go leaving glaring deficiencies in key product and customer areas. Geographical sub regions of APAC have little to no strong strategy in place and one in particular now has no dedicated native speaking rep. The unspoken tension between Sales and Marketing has shifted from awkward to completely untenable - resulting in any conversations regarding lead gen, events, webinars etc being a competition rather than a collaboration. Leadership across all levels is there only in title. (Who knows what gets discussed at golf club offsites) Majority of the staff spend more time complaining to each other, backstabbing each other and/or management or hiding away in meeting rooms and corners speaking to recruitment agents.

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GoTo Response
7y
Hi. Firstly, thank you for spending over 3 years with the APAC team. We value the time and contribution from all our employees. Thanks too for the feedback regarding your experiences. There have definitely been a number of changes in the APAC region and in the company as a whole, as you would expect from a company growing as fast as we are. Whilst this adjustment can be difficult, we believe, on the whole, the changes have been positive for the company and for our employees. This has been borne out in the results of our recent engagement survey with our team reporting high trust in senior leaders, strong relationships with their managers and colleagues as well and appreciation for the increased focus on learning and development and our culture and values. I wish you all the best as you move to the next stage of your career. Emily, Senior HRBP

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5.0
Feb 19, 2026
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CEO approval
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Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
4d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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