Such a great starter job - Customer Service Representative Discover Employee Review

5.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

I honestly think this job is amazing for people who are looking for work experience. This job provides so many different opportunities to move around and grow. Honestly, I have never been at a job for more than six months and this job I have been at for over a year. Everybody is extremely helpful and really wants to see you win.

Cons

The pay could be more and need to get rid of those big bulky monitors and switch solely to laptops like most companies.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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