Great Culture, Bad Innovation - Anonymous employee Discover Employee Review

3.0
Oct 13, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People are generally warm and welcoming. Communication skills are consistently strong. - Plenty of work without feeling too overburdened. - Great facilities and amenities. - Flexible hybrid work arrangement.

Cons

- Lack of innovation, especially in IT, makes many Discover departments vulnerable to downsizing by Capital One, the new owner. - Leadership isn't willing to take risks with new initiatives, leading to great inefficiencies in workflows. - Projects are critical for operations, but don't lead to much career development. - Leadership has no leverage in downsizing or restructuring initiatives by Capital One.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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