Your Mileage May Vary... - Analyst - Strategy & Operations Deloitte Employee Review

3.0
Jun 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Deloitte has significant momentum in the marketplace right now. It is a leading firm in the Federal marketplace and has drastically increased its resources after the BearingPoint acquisition. The firm is making aggressive moves across the board (hiring, winning new work, moving more towards serving the core strategy needs of Federal clients) which should put it in an oustanding position in the near future. The firm is filled with talented and driven people. Colleagues are generally friendly and approachable, including the partner leadership. There are numerous interesting consulting projects out there which emcompass nearly every Federal department. The firm is trying to get its strategy & ops analysts as much exposure as possible by rotating them through several projects over a two-year span. This gives us a broad view of consulting and avoids the long-term-project pitfall which can sour many analysts on Federal consulting. The firm does an outstanding job of supporting practitioners through training and knowledge management. We have huge amounts of resources available to support project efforts (including an online knowledge management repository), andt trainings are available on virtually any subject of interest. Deloitte has plenty of ways to get involved and meet people outside of projects, including service opportunities, recruiting, proposal work, and social events.

Cons

The performance review process is byzantine and time-consuming. Your rating is determined by a bunch of partners sitting in a room; each practitioner has a couple minutes' worth of review. We have counselors to make our case, but some do better than others (they technically serve as neutral evaluators). This system encourages an extremely political culture where who you know matters as much or more than how you perform on many cases. This was one of the many "unwritten rules" of Deloitte that was never communicated during the recruiting or on-boarding process, at least for legacy BE employees. Work/life balance is poor, mainly due to mandatory off-project activities. Project hours vary depending on the leadership and the client. Firm activities such as proposal work, internal projects and initiatives, and social events are important for career advancement (primarily due to the networking opportunities) and consume much of your spare time. The firms work/life balance initiatives are largely marketing. The BearingPoint merger has not been easy. Our leadership seemed united, but there is still significant tension in the trenches. The two firms' cultures were very different and thus projects with legacy Deloitte and legacy BE staff can be tense and highly political. As an analyst coming over from BE, I was not given the training and networking opportunities afforded to legacy Deloitte hires and have had a much harder time breaking into the network as a result. Performance expectations were not clearly communicated. The biggest sticking point has been the pay. Legacy BE pay was below market rate for analysts but did not come with the expectations required by Deloitte. These analysts are now expected to perform like their Deloitte peers for significantly less salary. Firm leadership has been horribly opague regarding salary normalization and I suspect there will be lots of turnover after year end reviews if these salaries are not adjusted.

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5.0
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CEO approval
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Pros

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Cons

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5.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. Their paid time off program is really great, and pretty straight forward. No messing about. They have a big social responsibility program that encourages volunteering. It also presents a great opportunity for youngsters to take event organizing responsibilities. This can be very very useful. Once, I volunteered for an event where we painted rooms for an orphanage center. There was a young guy who did the organizing. We were 10-12 people, with 3 senior executives actually doing paintwork. Quite unique. I have personally seen that Deloitte's top talents tend to start young, spend a 3-4 years, then take a hiatus to pursue a Graduate Degree (typically an MBA). The firm sometimes re-hires these consultants after their MBA with generous financial incentives. They offer much better packages to folks graduating from top universities. Sometimes they can offer huge joining bonuses. I worked in the IT consulting division.They tend to get top-end projects. On projects, the average age seems pretty low. A lot of 20-somethings, then there are a handful of 30-40 year old people and some senior Management folks. Beginner salaries can be a bit low. (which is expected. It takes some time to build credibility in the Consulting business) Overall, a great place to start your professional career. If you pay attention, you will get seasoned very quickly.

Cons

Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There can be some backstabbing. It's part of the experience. It is not as bad as it sounds, and seems manageable. A lot of times, being young and inexperienced has it's flaws. The company has a simple way of seasoning consultants. They get pushed into high pressure situations, and they learn fast, and quickly start managing their own work. But they tend to be blind towards intricate details, especially in complicated IT product implementations. This has an interesting effect. If someone is able to do the hands-on work, everyone else tries to piggy-back on that person for their actual work. The hands-on guy gets overwhelmed, and others try to use him/her as a key resource. -- I personally went through a crunch project, and found a number of people "managing expectations" (piggy backing), while a handful of people actually knew the end-to-end solution and did the hands-on work. This created a lot more work and mental anguish than needed. Because of the expressed pressure, the hands-on guys have a hard time building and growing their reputation and subsequent performance evaluation rating. This also affects the project execution timelines. IMPORTANT: Make sure you thoroughly read through your employment agreement and understand the implications. In recent years, they have started hiring for specific projects ONLY. This falls under a particular "AMS service line". In this case, if your assigned project gets into a problem, you are exposed to the risk of employment termination. Their HR and Management are very helpful, and they will try to get you a new project. But there are several constraints like location, your skills, and limited time. I went through this, and it was somewhat unnerving. This was one of the reasons I ended up leaving the company.

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