Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged Employer

      Conduent reviews

      CSR - Bilingual Customer Service Representative Conduent Employee Review

      3.0
      May 28, 2025
      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not to many pros for this company or position. Unsure if it was the project i was hired for but there were no pros to this.

      Cons

      The phonr calls back to back is forreal. They want to know why you use the bathroom. Why you taking 5 mins after call time. Why your taking a breath. Why you trying to actually help the customer and their issue. Their modo is to get the people off the phonr not fix the issue.

      Explore other reviews about Conduent

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Bilingual Customer Service Representative reviewsConduent review