the worst when it comes to treating you like a human - Customer Service Representative Conduent Employee Review

1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

very good training system and teacher

Cons

I had medical emergency and missed 2 days. not only was I fired, but they docked my pay 1.50 per hr retroactively. after I agreed to delay half of training to help them meet their quotas. I was respectful, followed all their ridiculous dress codes, phone rules, was not asleep in class, did not leave class for extra breaks, was punctual. Then I get seriously ill and I call in, offer to take certification test as I have excellent test score average, but they terminate me. no wonder morale is so bad.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All