Good organization, but need to move out if not on the right career track quickly - Anonymous employee Capital One Employee Review

4.0
Feb 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Intelligent (mostly), diverse group of work colleagues - In house gym rocks, twice a week personal training sessions included in monthly fee of just $15 - Associates given a wide range of career options to switch. Not boxed in unless you want to specialize. See below for con on promo path

Cons

- Promotion path not very clear or consistent within groups - Home Loans business on a churn and burn path for the last 5 years. Superstars and promotees one day and fired the next.

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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