Horrible company - Collections Specialist Capital One Employee Review

1.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues , okay hours if you don't mind working every Saturday

Cons

Training was rushed, the role itself was filled with flaws, the systems were constantly crashing and were incredibly dated, you are treated as a number, as a company they tell you a bunch of lies but they have no respect for you, the head of HR is an absolute joke, she cares more about getting contracts more than the actual performance and the waste of resources it cost the company to constantly train new people, unfortunately for me it has been the worst, most disrespectful experience I have ever had in all my years working, now it makes sense why they are constantly hiring, as a company they absolutely fail to provide a valuable experience to it's employees, beautiful building ,vile company

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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