Not great.. Wouldn’t recommend after a year in - Process Manager Capital One Employee Review

2.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Hours are 9-5 Some ability to try projects outside role

Cons

Everyone is nice until you realize it is actually a bit of a toxic work environment. Coworkers seem nice but are actually quite competitive and will tell on you to management using any little thing they see or hear from you during hubs (have to be extremely careful what you say). Im in a situation where although results focused, if the manager doesn’t really care about you your career growth is completely stunted. It really is about how a manager sees you and how much you suck up to them. I am finding my role to be more about pleasing my manager and completely ignoring my own development. I also find that I am bot allowed to challenge management on any ideas as they see this as a challenge to their intelligence/ hierarchy. Work overall is also very boring. I am definitely feeling underchallenged burnout. Just avoid this place - there are definitely better opportunities elsewhere if you are looking to grow.

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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