Saying you're a tech company doesn't make you one - Senior Software Engineer Capital One Employee Review

2.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Bikes in silly colors, great cafeterias, competitive (not extravagant) pay, as much Kool-Aid as you can possibly chug

Cons

The performance management system is like something out of the Middle Ages, based on a forced distribution at the team level---meaning if you have four people on your team, one of you is going to get a bad rating. This does wonderful things for team cohesion and makes people optimize for very strange things. If you are a software developer, expect to get stuck in an on-call rotation at least once a month and doing a LOT of devops work even if you weren't hired as a devops engineer. Toward the end of my time there, 90% of the work my team did was related to scrambling to comply with some new enterprise-wide mandate (fix X, switch to using Y, etc.). In the end we had almost no time left to build our product. The product owners and tech leads are really out of touch; a lot of them have no technical background. Also, the decision to abolish assigned seating and move to "everyone scramble for a seat every day" (excuse me... "Flex Seating"! Yay!) is a horrible decision. It makes the day so stressful to never have any idea whether you will be able to find a decent seat or not, and yet despite the overcrowding many teams do not allow for regular remote work.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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