Very sound company with the right intentions, but too much red tape - Director Capital One Employee Review

4.0
Jun 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Very sound business strategy; smart employees; Exec Mgmt. puts their money where their mouth is in supporting key initiatives; strategic and operational focus is on long term objectives, not just the next quarter's numbers

Cons

Very process oriented, decision making is slow due to highly matrixed org structure, pay is very formula driven, org structure is bloated

Explore other reviews about Capital One

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, 10/10

Cons

none to think of, amazing!

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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