Relationship Banker - Relationship Banker Capital One Employee Review

3.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

-Bonuses and incentives -employee benefits, (health insurance was pretty good, PTO was awesome, 5+ yrs get 25 days, tuition reimbursement $5k/yr for two classes for full time employees) -Policy and procedure guide and call center for employees to help answer questions

Cons

-if you're not into sales, this job is not for you. This is a very sales oriented position. -A lot of steps to take to open accounts, (time consuming), under staff during critical hours, sometimes you have to handle the vault in the lead teller's absence. -Hard to take time off bc again, this is a sales position. -Can become very stressful -if you don't make your sales goals or exceed the first tier for certain number of months, you may lose your job. -Sales points get restructured to make goals harder to reach

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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