Work environment - Costumer Service Booking.com Employee Review

4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

There’s a really good work environment at my company, and it shows in the day-to-day. From the very beginning, I felt welcomed by the team. Communication is open, there's a strong sense of collaboration, and people are always willing to help each other out. Teamwork is highly valued, and it’s a place where you can share ideas without fear of judgment. I think that makes a big difference — it not only makes work easier, but also makes you look forward to coming in each day. It's great to be part of a company where there’s mutual respect, trust, and a positive attitude, even during busy or stressful times.

Cons

If I had to mention a downside, it would be that because the atmosphere is so collaborative and dynamic, things can sometimes move very fast — which means priorities may shift quickly, and you need to be ready to adapt. But overall, the experience is very positive and the advantages clearly outweigh the challenges.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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