Used to be way better - Account Executive Booking.com Employee Review

2.0
May 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good perks, good life / work balance.

Cons

Overworked, extremely micromanaging culture. People leave and are not replaced. CEO proudly sharing that the company is solid, is profitable and growing, but still announcing massive layoffs.

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Booking.com Response
1y
Thank you for taking the time to share your feedback on working for our company in Toronto. This is valuable to us. While it is good to hear that the benefits offered meet your expectations and that maintaining a healthy work/life balance is not a problem for you, we of course regret that your overall experience, especially when it comes to the most recent years, has not been good. We understand that some of the difficult decisions made by our management team and feeling limited in carrying out your tasks independently have not had a positive influence on your overall sentiment. We are committed to creating an environment where all our people are able to do their work efficiently and where their initiative and creativity are valued. As your experience does not reflect this, we recommend that you reach out to your manager or your regional HR representative or to connect with us via our Compliance Hotline, so that an official report can be made.Thank you again for your feedback. We wish you all the best from this point forward. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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