Just a number - CS Agent Booking.com Employee Review

3.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Everyone can be replaced quickly, you are just a number.

Cons

Nice office, opportunities to grow.

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Booking.com Response
1y
Thank you for your review. While we appreciate your positive remarks about the office and the career growth opportunities at the company, it is unfortunate to hear that you felt replaceable. Our aim is to provide all our employees a rewarding career experience. At the same time the leadership team sets the direction for our business and employees, which sometimes leads to difficult decisions. Please know that we value your feedback, and it is noted. Wishing you the best with your future career endeavors. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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