Booking.com

Part of Booking Holdings

Booking.com reviews

Wasn’t bad - Customer Service Representative Booking.com Employee Review

3.0

Oct 7, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They provided free lunches and training

Cons

They fired everyone and shut down the office

Booking.com Response

Thank you for your feedback. We are glad to hear that you appreciated the free lunches and training opportunities. We understand how difficult the decision to close the office was and regret the impact this had. Please know that we value the contributions of all employees, and such decisions are never taken lightly. Thank you for sharing your thoughts. The Booking.com team

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5.0

May 30, 2026

Booker

Recommend

CEO approval

Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

Jun 4, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com reviews Booking.com Customer Service Representative reviews Booking.com review

Booking.com

Wasn’t bad - Customer Service Representative Booking.com Employee Review

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