It was good but - Customer Support Representative Booking.com Employee Review

4.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work environment, remote work, stable income albeit not much per month

Cons

HR is a mess, guidelines are different all the time depending on who's helping you on a case.

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Booking.com Response
1y
Thank you for sharing your review here. We appreciate your positive remarks about the workplace environment and the ability to work remotely. However, it is unfortunate to hear about your experience with HR and that our HR policies have not added towards your positive experience. Your feedback is important to us in order to provide all our employees a rewarding career experience. Wishing you all the best with your next career move. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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