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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Easy Job - CR Agent Booking.com Employee Review

      1.0
      Sep 23, 2024
      Cr agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy Job - In just two weeks, my flatmate was able to master my job duties. - This suggests that the tasks are manageable—perfect for those who prefer a laid-back work environment. - I could leave my login credentials without a second thought. - This level of security—or lack thereof—definitely makes it easy to slip out for a quick break! - Who doesn't love free food? It's a delightful perk that keeps morale high, at least until the clock strikes noon.

      Cons

      - Food Availability,The free food is only available before 12 PM. - After that, it's like a culinary desert! - Enjoy your snacks while being watched by management.It’s like dining in an episode of Big Brother—you can almost hear the theme music playing in the background. - Despite the job's ease, there seems to be no clear future within the company. - Promotions appear to be awarded based on friendship ties or sexual orientation, rather than skill or dedication.

      avatar
      Booking.com Response
      1y
      Thank you for taking the time to share your review here with us. It is clear to us that your time at the company was not a satisfying experience, to put it mildly. We are sorry to hear about this as it does not reflect the values of our company. Our aim is to implement fair measurements and transparent policies, when it comes to our decisions and the evaluation of our employees, so that we can provide them with a rewarding workplace experience. It is obvious that this was not the case in your situation. Therefore, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline if you would like to report any issues you experienced when it comes to promotions, or any other matters related to the management team. Please know that all reports are investigated thoroughly, and the hotline is available to former employees as well. Wishing you all the best with your next career move. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

      avatar
      Booking.com Response
      1d
      Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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