Good company to work with - Customer Service Booking.com Employee Review

4.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits ( free lunch, coffee, fruits, snacks and monthly outings)

Cons

Strict working hours No freedom, only 30 min lunch break and 2x10 min short breaks during the day

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Booking.com Response
2y
Hi, thank you for taking the time to write your review. It’s nice to hear that you enjoyed the various perks and benefits during your time at Booking.com. We also appreciate your feedback regarding the workplace experience. Your feedback regarding this topic is very valuable to us. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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