Lure you in with Amsterdam trip, everyone is replaceable! - Bilingual Customer Service Representative Booking.com Employee Review

3.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Free fruit in the lunch room, make you feel like you are a part of something special.

Cons

One day your team lead will tell you that you need to be faster and they will hire you in (even if you have 100% customer satisfaction) next day when its time to give you benefits you get a phone call from Manpower that you don't need to come to work anymore. They won't even give you any reason. Heartbreaking when you put your heart in it!!! Don't bother if you are looking for a steady job. They hire around 30 people every month, use them and get rid of like they don't mean anything!

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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