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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Fun, multicultural and growing FAST. - Team Leader Booking.com Employee Review

      3.0
      Mar 24, 2015
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very social, you are encouraged to be innovative and small ideas can become a big reality.

      Cons

      Customer Service sites differ hugely in terms of red tape and HR processes. The site I am based in doesn't follow the company values and spends a lot of time investigating poor practice rather than looking at the positive things that happen every day. Awful work life balance.

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      2w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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