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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      CSE forever - Customer Service Executive Booking.com Employee Review

      3.0
      Dec 16, 2014
      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full 40 hours a week with a decent opportunity for overtime in peak season, tons of training, clean office environment.

      Cons

      Management, lack of opportunity for advancement as favoritism is a big issue in this particular office, ever changing procedures with no update.

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      2w
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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