Not too painful for a CS job - Customer Service Guest Executive Booking.com Employee Review

5.0
Mar 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Free lunch, no pressure if minimum work is done, possibility to move to another office or another position.

Cons

Difficult to maintain the job more than 6 months. It's not really interesting, but help to pay the bills.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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