Booking.com

Part of Booking Holdings

Booking.com reviews

Great parties, lack of internal communication - Customer Care Booking.com Employee Review

3.0

Sep 19, 2012

Customer care

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, some chances to change department/location after a while in the company.Located right in the city centre of Amsterdam.

Cons

Big lack of internal communications. Decisions of the management are transmitted to the employees late and in such a poor way... Travel benefits could be better, considering that it's a company working in the accomodation industry. Productivity related bonuses could be better to.

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5.0

May 30, 2026

Booker

Recommend

CEO approval

Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

Jun 4, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com

Great parties, lack of internal communication - Customer Care Booking.com Employee Review

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