Customer Service Executive @AMS office - Customer Service Executive Booking.com Employee Review

4.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, fruits available all over the office, good compensation and extra-hours bonuses, good discounts on accommodations.

Cons

Very mentally tiring job, very high paced environment, you have to be extremely punctual, very mechanical tasks (all day in front of a computer).

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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