Pros
-You can tell our friends and family you work at Bloomberg -Good benefits -Good work/life balance (5pm hits and you're out) -Free "Snacks" -Summer Party - Good name on the resume
Cons
-The definition of micro management, you have to alert your manager via going on "hold" if you want to leave your desk. Yes this includes bathroom breaks, this time away from your desk is kept track of and bench marked against your peers. -You are a glorified call center agent. Your "metrics" are kept track of ie number of completed chats vs taken chats, time on the phone, quality of chat (majority of the time the "quality" of your chat will depend on how much the person reviewing likes you). These metrics are bench marked against the other 400 people in your department. - Although there is a metric system in place, if you are liked by your manager regardless of your metrics you can move onto sales although this is a rare. - The financial training you are taught is not put to use as your only concern on the job is completing a chat in the quickest amount of time. Which is usually directing the client to a particular function on the terminal. -There is a rotation of weekends and holidays you have to work. If you want want to request one of these days off you must get a "switch". Sales and Analytics is viciours, as you spend more time within the department you realize there are no exit opportunities internally. You are either taking chats in some shape or form or in sales which is kept behind a closed door as it is not much better than analytics (aka taking chats). All managers are required to take chats when times are busy so you'll never truly escape taking chats. - You work shifts (7-4) (8-5) (9-6) (10-7) note you do not get to chose which shift you are assigned. There are also occasions where you are not given a full hour for lunch - Sales and Analytics department uses fear tactics to motivate employees Obvs this is a pretty one sided review: but as a currently employee I can only speak the truth to help others make a well informed decision when applying/accepting a role here.