A terrible 3 months - Complaints Handler Arvato Employee Review

1.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

I can’t actually state a benefit of working for this company maybe a slightly higher salary for a contact centre role.

Cons

Long hours with incompetent management and team leaders. Focused more on meeting the demands of BMW than the well-being of their staff. Innapropriate relationships between employees. Timed breaks and deduction of pay for going over. They also had an accounting “error” which meant they recouped 84 pounds off of me when I left the business. The ethos of the company stinks and the feels like minimum expenditure maximum profit without the care or attention for anything but the bottom line. Avoid company at all costs.

Explore other reviews about Arvato

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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