No respect for employees - Anonymous employee Arvato Employee Review

1.0
Jan 18, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office is new and quite modern

Cons

This office in Newcastle is new so you would think that they would be trying to do well and keep their staff You are marked down for a too happy tone on customer calls but if you give incorrect information repeatedly it’s fine The pay is terrible for the amount of work that is expected and there is nowhere near enough staff to support the amount customers that the lines have, it’s as if no one knows how to plan ahead which is a shame because it’s a nice service Still waiting to be paid without it being messed up which is shameful and appears I’m not the only one this is happening to

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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