Payback - IT Operations Manager American Express Employee Review

4.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Payback is a subsidiary of American Express and is an innovative loyalty management provider. Started in 2000, it had grown to 1200 staff in 2013. American Express uses the loyalty management system in the USA under the name Plentii. Interesting work in a fast growing company

Cons

Payback is very agile, however within American Express this was not very welcome and it took some time to convince then of the advantages

Explore other reviews about American Express

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission. Hybrid Work Great Company

Cons

Difficult if you don't have experience.

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All