My Two Cents - From a 20 Year Amex Veteran - Director American Express Employee Review

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

There is little overtime and the work is not stressful. The benefits are better than other companies in Phoenix, with a good deal of vacation and sick time granted. Time off is encouraged as is work at home. Total compensation (e.g. base pay + bonus + benefits) is exceptional considering the low hours and stress.

Cons

As a highly driven individual, I'm often concerned that we have become soft at the expense of Shareholder interest, and am often in a frustrated state as a result. The work is sparse and not challenging, but more importantly the Technologies organization as a whole is not the high performing organization it used to be. The portion of our time we put into keeping our current level of staff is quite large. In addition to the constant justification of the importance of our jobs, common in any organization, we undertake work with questionable value-add because we have the time to do so. This is a recent development, occuring only in the last five years or so, and could change with these tough economic times.

Explore other reviews about American Express

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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