AMEX - Sadly, Not What It Used To Be - Anonymous employee American Express Employee Review

3.0
Oct 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Flexible work arrangements. Excellent and competitive salaries. Dedicated, loyal and seasoned employees. Reward and recognition program. Diverse job opportunities. Cares about the community.

Cons

Constant re-engineering, re-organizations, down sizing and out-sourcing. Broken processes and systems that are frustrating to deal with. Disappointed that better efforts weren't made to reduce operating expenses in 2016 (i.e. - we could have cut or reduced: raises/promotions, bonuses, more T&E expenses, tuition reimbursement, community investments, procurement of logo'd marketing collateral [aka AMEX trinkets and trash], catering, water/coffee services, etc.) as opposed to displacing 4,000+ employees @ 1.8 billion dollars. I'm sure employees would prefer their jobs over these benefits during challenging times.

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5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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