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      YIKES - Customer Resolution Specialist Amazon Employee Review

      2.0
      Jul 1, 2025
      Customer resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sometimes they cater lunch. Some nice people.

      Cons

      Literally everything else. Loud distracting environment, job that could be done from home is onsite -only, little to no care for associate safety, uncomfortable working conditions, low pay, constantly-changing processes and tools, higher-ups that will literally lie to us and respond to concerns with a form letter. Strange shift hours mean functionally no work-life balance.

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      5.0
      Jun 12, 2026
      Human resources business partner hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great room for growth, amazing learning opportunities for early career

      Cons

      Problems don't get fixed quickly. Red tape, but you can work through it.

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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