Pros
Metrics based environment keeps stability for some who need the activity to generate sales You are paid for your monthly sales minus any takedowns or audits You are given your own desk and a laptop, space to work independently Benefits are m/d/v/l.i./accident ins/401k/pension/fsa/base salary/commission/bonus You are usually paid well for your base There are many trips and contest for the top 5%
Cons
Metrics based environment, they care so much about the results of metrics, not the sales you make Quota based positons, quotas derived without rhyme or reason Division management and team management will fire quality employees without reason You must work through sick days at home on your laptop Revenue goals and Unit kicker goals set so high, are inacheievable for most Management does not listen to new ideas, or will present yours as their own Too much time spent in meetings for employees, where an email would have sufficed You need to work 50 hours per week and skip lunches to get all the work done just to make quota You are assigned a territory, unless the other team is working on a file of yours, then you loose it You are immediately replaceable, as they are always hiring. Mentoring program and training program need work New manager hires need sensitivity training and actual management training Management lies to emploees to get them to produce,then fire quality employees at end of the month without warning or reason. Most managers in the PA site have no insurance background,yet are hired to guide a unit of insurance reps. When you leave ADP,either by their choice or yours,hr is no help in answering questions, neither is previous mangement. Typically you are unpaid to work extra time. When you do ask for overtime, it is approved 30% of time and you have to list the reasons why you need it. I have witnessed many reps struggling to make the high goals, and management does nothing to help. Management would give deals to people who didn't need help making their numbers just to have some superstars on their team. Even if you did all the work on an acount with a client, and another person on a protected team happened to just leave a message, you loose the deal.